Resolved Not Receiving Reset Password E-Mail

Discussion in 'Support & Feedback' started by Kaia, Apr 27, 2018.

  1. Hi! I seem to have forgotten my password on my primary account, though I know the username and the e-mail address associated. I've tried to use the Reset Password function at least 20 times, but I still don't receive any e-mail with directions on how to reset my password. Can I get some help?
     
  2. Can you please PM me the account name and associated email address?
     
  3. I believe I just did. Not sure as I've never PMed on this board. Thank you for your help!
     
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