Question regarding site submission

Discussion in 'Support & Feedback' started by Sothis, Apr 16, 2020.

  1. Sothis
    Asleep

    Sothis Newcomer Game Owner

    Hello!
    Today I was checking my submitted site and noticed that it isn't showing in the directory.
    I submitted the site at the start of January 2020 and, at the time, accidentally submitted the site twice.
    I opened a support thread, linked below, to have one of the double submissions removed and I was wondering if that may have resulted in the submission not being added to the directory.

    I apologise for the inconvenience but would it be possible to ask for a member of staff to look into this?
    Thank you!

    ■ Submission Link
    https://www.rpgfix.com/site/fodlan-chronicles.928/

    ■ Double Submission Support Thread
    https://www.rpgfix.com/threads/double-submission.2532/
     
  2. Shriker
    Magical

    Shriker Shadowlack Owner RPGfix Admin Patron Game Owner

    Hm, no, the site is definitely in the directory with the url you linked: https://www.rpgfix.com/site/fodlan-chronicles.928/

    However, it looks like the game discussion thread that is normally generated wasn't generated due to the duplication... and has potentially caused a caching issue. I'll be able to look into it this afternoon.

    Edit: Forced a full rebuild to regenerate the discussion thread. Still trying to see if there is any more underlying weirdness though. This whole situation is odd because site submissions are hard-tied to their IDs and one (the duplicate) should not have affected the other.
     
    Sothis likes this.
  3. Sothis
    Asleep

    Sothis Newcomer Game Owner

    Thank you for your swift response! :teacup:

    I can confirm that the submission is now showing in Browse Games and everything is working on my end!
    I apologise once again for the inconvenience caused by the duplicate submission.

    Shall I go ahead and change the thread status to resolved?
     
  4. Shriker
    Magical

    Shriker Shadowlack Owner RPGfix Admin Patron Game Owner

    I can mark it as resolved once I'm done running through some more checks. :) There's a few things I'd like to test to make sure that no other sites end up in a semi-state of limbo. Thanks for your patience!
     
    Sothis likes this.
Loading...